Support Center
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Can I delete or edit my orders?
Since the campaigns are a contract between you and the advertiser you can't delete or edit orders once they st...
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Can advertisers test out other ad creatives after their campaign start...
Yes, they can update the creative for their ad campaign as many times as they want while it's running, but you...
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Can I sell something other than display (banner) advertising with isoc...
No, currently we only offer display (banner) advertising.
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Can I sell Flash/video ads with isocket?
Flash ads can be used by buyers. We leave that option off mainly for safety since Flash can be used by rogue ...
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How do I set up custom orders in isocket?
You can set up a custom order by using Order Fulfillment, which is a tool that allows you to create an order f...
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Can I upload multiple creatives?
You can for CPM ads. Let's say you want to test two pieces of creative - simply configure one ad using creativ...
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Is there a minimum spend limit when placing an order?
We work hard to give our publishers the tools to package and price their inventory the way they want and sell ...
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How do I know where my ad will show up?
Every ad unit in isocket comes with a description explaining where it will show up. It should be clearly indic...
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Do you do CPC/CPA?
At this time, we are focusing on nailing the experience for advertisers looking to purchase ads via tenancy or...
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Do you do geo-targeting?
Our system does support geo-targeting, but it’s up to the publisher to approve those special parameters. We al...
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