Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Ad Code Installation Protocol

Mark V. Dec 21, 2011 12:33AM PST

We installed the ad code and waited 48 hours. Obviously it's still blank because we haven't had any buyers yet, but should the 'install ad code' button and '60% progress' messages remain the same days later?

Up 6 rated Down
Rex Dixon Dec 21, 2011 08:19AM PST ISOCKET Agent
Hey Mark,

60% says to me that you have not done something still. Usually we'll see 80% if all the steps are completed. If you want to shoot over an email to support @ isocket.com - we can take a look directly at your account to find out more. Thanks!
Up 5 rated Down
Mark V. Dec 21, 2011 05:24PM PST
Well, in the interest of aiding others, we selected a tower ad 120 x 600 then installed the ad code in the right column near the top on our Ning Network: http://comedywhirled.com Since that column is 173 wide and can easily allow for 600 pixels tall there shouldn't be a conflict.
Up 4 rated Down
Rex Dixon Dec 21, 2011 05:46PM PST ISOCKET Agent
Hey Mark,

I took a look at your site, and I do not find the code on the site for the ad zone you set up. Do you know where or what page it's on? If you can, a ticket is best as these responses are in the public domain - and you may not want some personal or account information released here. support at isocket dot com is better.

This question has received the maximum number of answers.

support@isocket.com
http://assets0.desk.com/r1046ffeaa2233e531563a32d7edef6677d8a78b5/javascripts/
false
isocket
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/portal/articles/autocomplete