1. You’ve set up your payment information in our system; if you haven’t, please log into our UI and do so. Here is a screencast with information on how to update your payout information.
2. The order has actually served impressions in the previous month
3. The buyer has paid us. Note that we’ll never pay you out if we have not received funds from the buyer, per section 3.14 Sequential Liability of our terms.
Assuming the above are all true, we will pay out your account balance the second week of the current month for impressions delivered in the previous month. For planning purposes, you can assume that payouts will be done close to the 7th of the month.
A few other relevant details about payouts:
For CPM orders: You will be paid out only the impressions that served in the previous month – not the full amount of impressions ordered. For example if you have an order that starts on January 15th and serves 100K impressions in January, and 150K impressions in February, you’d receive payment for the 100K impressions around February 7 and payment for the 150K impressions around March 7.
Note that: Payout amount will never exceed the total value of an order – so if you deliver greater than 100% of impressions ordered, we’ll pay you out 100% of order value, but not more.
For Tenancy orders: You will be paid out a prorated amount for each month that an order is live. For example if someone buys a single week, Jan 1 - Jan 7, you’d be paid out for the full order amount in February. If someone buys an entire quarter, you’ll be paid out monthly for each quarter.
Why do we do pay outs on what has served per month, instead of the full order value? The truth is that sometimes what a buyer orders is often not what they receive. If they order 1M impressions, but only receive 800K, and isocket has already paid you out for the full 1M, isocket is on the hook for that revenue. If someone buys your homepage for an entire quarter, but you decide to remove ads from your site halfway through the quarter, isocket is on the hook for that revenue. Our goal is to make the buying and selling of advertising online easy, transparent and fair for both parties - and to eliminate the need for back and forth, adjustments, renegotiations, etc.
Receiving Payment BuyAds buyers:
There are 2 ways for buyers to pay for BuyAds orders:
- Pre-pay at checkout via credit card
- Pre-pay post-checkout via paypal, check, wire, or bank transfer
Receiving Payment from BuyAds Pro buyers:
Majority of BuyAds Pro buyers will be paying via invoice, and will be billed at the beginning of every month for the impressions that served last month. For every order, the buyer agrees to pay within a specified time frame (usually net 30) which will be transparent to you at the time you accept the order. Upon receipt of payment, isocket will apply credit to your account balance on a rolling basis. We’ve found that often payment from BuyAds Pro buyers may be delayed past the 30 days specified, so you should be prepared for this risk when accepting any new orders.
And if you have any other questions about this, feel free to ask us directly by dropping us a line directly to support at isocket dot com.